The Inspirational Story of Blackboard

A group of college students founded a software platform in their dorm room that was ultimately used by 60% of U.S. colleges.

Who says young people can't achieve greatness?

The inspirational story of Blackboard 🧵 pic.twitter.com/1gQtuTj2nP

— Luke Sophinos (@lukesophinos) June 12, 2023

In 1996, Cornell students Stephen Gilfus and Daniel Cane founded CourseInfo in their dorm rom.

The goal?

Create a course management system that would enable students and instructors to access everything they needed to know about their college classes online. pic.twitter.com/J0DHdDpglA

— Luke Sophinos (@lukesophinos) June 12, 2023

One year later, Michael Chasen and Matthew Pittinsky were working on a very similarily prototype while working at KPMG.

Cane of CourseInfo, and Chasen of Blackboard, met at an education conference and decided to merge the companies to help raise money and scale the business.

— Luke Sophinos (@lukesophinos) June 12, 2023

The Blackboard team started out with a freemium model, allowing instructors to host their courses online for free for two weeks, before having to move to a paid model.

By 1998 they had instructors at 15 Universities utilizing their software eclipsed $1M in revenue. pic.twitter.com/hln4eTrzpd

— Luke Sophinos (@lukesophinos) June 12, 2023

That was enough for the company to raise their first round of venture capital, a $1.9M Series A round in 1999.

With the dot com boom in full effect, their Series B and Series C happened in relatively short order - a $3.5M Series B round in 1999, and a $12.5M Series C in 2000. pic.twitter.com/1Izd3rS968

— Luke Sophinos (@lukesophinos) June 12, 2023

Selling into higher education is well known in the venture capital community to be INCREDIBLY difficult.

Blackboard was such an early mover that it doesn't seem they faced the same type of challenges.

In 5 years from their founding, they had achieved 39% market share

🤯🤯🤯

— Luke Sophinos (@lukesophinos) June 12, 2023

It didn't seem like Blackboard could be stopped.

The company went public in 2005 at a valuation of $350M.

An absolutely INSANE number for a group of college students who founded the business in their dorm room. pic.twitter.com/iFA1N4OsDW

— Luke Sophinos (@lukesophinos) June 12, 2023

Leveraging funding from the public debut, they acquired two other dot com education start-ups, Prometheus LMS and WEB CT LMS in 2005 and 2006.

That, along with their organic growth, led to blackboard owning 60% of the higher education market by 2006 (!!!!) pic.twitter.com/07TloNyRF0

— Luke Sophinos (@lukesophinos) June 12, 2023

Blackboard is a case study that vertical SaaS companies can achieve such a larger percent of market share than horizontal peers.

Tailor-made features and capabilities allow for this.

60% is truly INSANE.

But it'd be Blackboard's peak.

— Luke Sophinos (@lukesophinos) June 12, 2023

The company hit a bit of a wall between 2007 and 2009 as competitors emerged.

Moodle, an open-source LMS, came onto the scene with a solution far cheaper and more customizable. pic.twitter.com/VB36EujU2f

— Luke Sophinos (@lukesophinos) June 12, 2023

Blackboard made the decision to sell the business to Providence Equity Partners in 2011 for a whopping $1.64 BILLION

Chasen, Co-Founder & CEO, would only remain at the company for one more year, through 2011. Pittinsky was gone by 2012. pic.twitter.com/FRcAuLwIGh

— Luke Sophinos (@lukesophinos) June 12, 2023

Providence Equity ran the classic Private Equity strategy.

They brought in Jay Bhatt, a professional CEO, and went on a crazy acquisition spree.

They bought 20+ companies over the next ten years.

Gluing together so many companies created a lot of challenges for end users... pic.twitter.com/wHMSsluBpN

— Luke Sophinos (@lukesophinos) June 12, 2023

According to a TechCrunch article, despite its success, Blackboard had become "one of the most disliked — even detested — companies in education."

Fast Company reported that 93% of respondents to a customer opinion survey "hate" the company. pic.twitter.com/oL906kasJ7

— Luke Sophinos (@lukesophinos) June 12, 2023

Even with the amount of acquisitions, Blackboard's market share continued to rapidly shrin.

Canvas LMS, an innovative upstart out of Utah began to rise to prominence. pic.twitter.com/T3NpR3Unzf

— Luke Sophinos (@lukesophinos) June 12, 2023

In 2021, Blackboard merged with Anthology, a provider of back-office tools for Higher Education, with a flagship Student Information System. pic.twitter.com/nfZ52wn2pt

— Luke Sophinos (@lukesophinos) June 12, 2023

Blackboard is a case study in:

-College students can create incredibly innovative companies from their dorm rooms
-Vertical SaaS continues to show that they can acquire SO MUCH more market share than their horizontal peers.
-Acquiring companies can be disastrous

— Luke Sophinos (@lukesophinos) June 12, 2023

It is too early to tell how the Anthology + Blackboard combination will go.

Time will surely tell.

— Luke Sophinos (@lukesophinos) June 12, 2023